Trust & Safety
We're honest about how our platform works. Your safety comes from good information and your own smart decisions—not false promises.
Our Honest Approach
Call Gari is a simple connection platform—we help customers and professionals find each other. Your safety and satisfaction depend on your own research and decision-making, not platform guarantees.
We provide the tools for connection—you provide the judgment for hiring decisions.
What Call Gari Does
(And what we don't—because honesty matters)
What We Do
- Provide a platform for connections
- Enable direct communication
- Display reviews from real users
- Investigate reports of bad behavior
What We Don't Do
- Background checks or screening
- License or certification verification
- Insurance verification
- Guarantee work quality or completion
The Bottom Line
Call Gari is a connection platform. All professional verification, credential checking, insurance validation, and service quality assessment is your responsibility. We strongly recommend doing your own due diligence before hiring anyone.
Protecting Yourself
Smart tips for both sides of every project
For Customers
Before Hiring
- • Review professional profiles and ratings
- • Ask for references for large projects
- • Verify licenses for regulated work
- • Get detailed written quotes
- • Confirm insurance coverage if needed
During Work
- • Ensure safe work environment access
- • Communicate through our platform when possible
- • Document work progress with photos
- • Address concerns promptly and directly
For Professionals
Professional Standards
- • Maintain current licenses and certifications
- • Carry appropriate insurance coverage
- • Provide accurate and fair quotes
- • Communicate professionally and promptly
- • Honor quoted prices and timelines
Safety Practices
- • Follow proper safety protocols
- • Use appropriate safety equipment
- • Respect customer property and privacy
- • Report any safety concerns
Need to Report Something?
We take every report seriously
Immediate Danger
If you're in immediate danger or experiencing an emergency
Call 911 Now
How We Handle Reports
A real person reviews every single one
Report Received
We acknowledge all reports within 24 hours
Investigation
Thorough review of the situation
Action Taken
Appropriate measures based on findings
Follow-up
We'll update you on the resolution
Community Standards
The golden rules that keep things friendly
What We Expect
Respectful Communication
- • Treat all users with respect and courtesy
- • Use professional language in all communications
- • Respond to messages in a timely manner
- • Be honest and transparent in all dealings
Honest Representation
- • Provide accurate profile information
- • Use real photos and credentials
- • Give fair and honest quotes
- • Share genuine reviews and experiences
What's Never Okay
Behavior
- • Harassment or abusive behavior
- • Fake profiles or impersonation
- • Fraudulent quotes or pricing
- • Spam or irrelevant solicitation
- • Sharing personal information inappropriately
Platform Misuse
- • Using the platform for illegal activities
- • Attempting to bypass platform protections
- • Posting false or misleading reviews
- • Manipulating the quote or rating system
- • Attempting to hack or damage the platform
Quick Safety Checklist
Bookmark this for your next project
For Customers
- Check professional profiles, reviews, and credentials before hiring
- Keep initial communication through the platform
- Get written quotes and agreements for significant work
- Trust your instincts—if something feels wrong, it probably is
For Professionals
- Keep your profile complete and up-to-date
- Document your work with before/after photos
- Provide clear, detailed quotes with no hidden fees
- Build trust through consistent, quality service
Building Trust as We Grow
Call Gari is a growing platform. We're honest about where we are today and what we're building toward.
Where We Are Today
Basic profile verification, community reviews, manual report investigation, direct relationships
Where We're Headed
Enhanced credential verification, automated safety monitoring, insurance partnerships, quality guarantees
Your safety drives our roadmap. Every feature we build is guided by making Call Gari safer and more trustworthy for everyone.
Questions About Safety?
We're always here to discuss safety concerns or suggestions for improvements.